A dispatcher from Interstate Transport called after business hours begging us to book a load to pick up after another driver fell off of it. He told us that we had until 11 pm to pick it up because they were a 24 shipper. We got a driver to leave his home and pick it up and the next morning, the same Interstate's dispatcher began to complain that the load was picked up after 4 pm and was a late pick. We reminded him that the load wasn't scheduled until after 5 pm and the driver was at home and over 70 miles away from the pick. At this point, we were sure this was a bad load and informed our driver to return it to the shipper.
Interstate pleaded with us to deliver the load, so we did contingent they gave us a new confirmation sheet stating that it was an open pick and we made them reschedule the delivery to ensure the driver had enough time to drop it. They faxed over a revised confirmation sheet so we delivered the load as agreed. As soon as the load was delivered, Interstate faxes over the original confirmation with all kinds of fees and fines stating that the load was picked up late and charging us for rescheduling the delivery appointment time.
These guys will cheat you and do not honor their word. Don't mess with them!!! I am almost possible that if they are cheating carriers they will cheat their drivers too.
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