First of all let me start by saying NEVER buy a car from carmax. I purchased a 1999 dodge durango from them on 10/5. Within the first month the truck was in the shop weekly. Thank goodness i purchased the extended warranty. There were many thing wrong with this vehicle. Too many to list however to make a long stary short i have a file folder 3 inches thick with repairs to this vehicle.
Buyer beware that when you take your car in for service make sure you check your mileage before and after and also check for body damage. Out of the 20 or so times my vehicle went in to carmax for a repair within the first 6 months of owning it they not only went out joy riding with it yes i dropped it off and when i picked it up a week and a half later it had over 1000 miles put on it and 500 dollars worth of body damage. Many times i tried to get them to realize this vehicle was a lemon and to just let me trade it in for another but they wouldnt do it.
I found an attorney to file a lemon law suit and can you believe my case was dismissed... I wonder why... It is a clear lemon law case. Well of course when the warranty ran out which they helped run it out with all the miles they put on it when it was in for service several things went wrong with it things they supposedly fixed when it was in there they refused to take it back in so that came out of pocket. I have had this vehicle for less than 2 years now and i have replaced the trqansmission on this vehicle totally. Of course afdter warranty and now it is gone again. If anyone is going to get a class action suit or any suit for that matter against carmax i am in.
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