Our story isn't much different. My husband said yes to a $250 Home depot gift certificate. He was told he would receive paperwork in the mail, be given 30 days to review and cancel before a deduction was made from the account.
We have had cahrges of $3.95, $3.95, and $119.90 removed initially all before anything was seen in the mail. We cancelled our accounts and sent a request for refund paperwork. We sent that in by registered mail. We received a return receipt. But have yet to receive a check in the mail.
They then removed an additional $119.90 and $146 a few weeks later. We received a postcard from them admitting the error and that it would be redeposited. They were agreeable on the phone. We have yet to receive the refund of this latter amount either. We have issued a stop payment and the bank after a small attempt to research this says we have no options of refund.
Vicki
Driftwood, Texas
U.S.A.
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