I purchased an advertised LED whitening service with Sherwood dentistry. When I called to make an appointment I was told by the vendor that the business is moving in a month and will not be booking for may or June (which is when I hoped to use it. Sounded fishy so I contacted customer support who were not helpful in any way and instead asked me to provide vendor info, which I did, and then never heard from them again.
I have informed them that I will be contacting my credit card company, since the services I bought are not redeemable and no mention is made re: time constraint or move of business to a new location and problems with booking appt.
I will also follow up under Consumers Act and will introduce complaints made by other customers on this site regarding customer service and false advertising in hopes of investigation of this business practice and customer service.
Judging from other complaints, expecting any resolution from Groupon will be a waste of time.
Hoping to be wrong
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