I chose windstream as my ISP because I was drawn in by their speed and low monthly cost for DSL and even a home phone... I was told with the extra add on of Norton back up and V protection my bill for everything would be 61.00 a month. My bill EVERY month is between 84-89.00 but can never get a stright answer as to why or what the extra amount is... I am in touch with windstream on a daily basis because there always... Everyday... Is an outtage or broadband issue in my area... When I get to talk to someone which does not happen often... They can never tell me anything but that they know I am not getting the speed I am paying for but there is nothing they can do about it... When I tryed to share the chat log with a "higher up" to show their employee or company admitted to the knowlage of over charging me... And I am paying for something I am not getting anyway... What can I do? They are not listed with the BBB... And I had to sign a 24 month contract so I cant go get a new provider... I just dont know what to do... They are no help... I googled Windstream complaints and OMG... There we so many... Did not find a single positive review... I am in Arkansas and even in other states people have the same issue as I... So I just dont know what to do...
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