Yanilet (Personal Information Removed) 3/29/13 Wind stream CEO P.O. Box 9001908 Louisville, KY 40290-1908 RE: Formal Complaint Dear CEO: I am quite surprised to receive such a heavy bill for just 3 weeks of service. I am quite disturbed to see an inflated service in such a short time, for re ...
I chose windstream as my ISP because I was drawn in by their speed and low monthly cost for DSL and even a home phone... I was told with the extra add on of Norton back up and V protection my bill for everything would be 61.00 a month. My bill EVERY month is between 84-89.00 but can never get a ...
Since January, my internet speed has been very slow. I did a speed test a couple of weeks ago to discover that my internet speed is 0.33 MBPS (download) and 0.37 MBPS (upload). It's supposed to be 3.00 MBPS. When I reported it to Windstream, they told me my lines were all messed up and convinced me ...
I started with Windstream Kentucky East, LLC back in April I signed on for a Bundle Package of $59.99 for Life and Dish Network for $32.99... Since signing on I was not made aware that they had serviceability issues here in the Meads area of Ashland, KY where I live. I did not find this out until I ...
Having exhausted all avenues to get online help, sign in or even view my bill I can only hope to move out of this stinking region that they control. Being in communication one would like to think that would be a priority with them, obviously not. The many things that come to mind about the service ...
In August of this year, I chose to allow WindStream to be my internet, t.V. And cable provider in anticipation of my move to Kentucky. The bundle package seemed attractive enough, so that's what I chose. Within a day or two, the home phone service was connected along with a promise that the ...