Yanilet (Personal Information Removed) 3/29/13 Wind stream CEO P.O. Box 9001908 Louisville, KY 40290-1908 RE: Formal Complaint Dear CEO: I am quite surprised to receive such a heavy bill for just 3 weeks of service. I am quite disturbed to see an inflated service in such a short time, for re ...
I chose windstream as my ISP because I was drawn in by their speed and low monthly cost for DSL and even a home phone... I was told with the extra add on of Norton back up and V protection my bill for everything would be 61.00 a month. My bill EVERY month is between 84-89.00 but can never get a ...
I've had numerous problems since obtaining my highspeed web (DSL) using the newest being simply not having any web at-all, and without telephone support for many times. I'm being informed after numerous calls they oversold the DSL support in my own region and most people are getting the same issue. ...
Windstream service for two weeks, business, cost supposed to be just over $100, but when the bill came, $307.00 CS could not ecplain why I was being charged that much but explained how being double taxed, and being charged $57.00 "office fee" was the norm. Ignorant minority CS to boot. ...
For roughly 7 months I have been paying for 12MB internet service through Windstream. They have openly admitted that the failure of equipment has caused them to not be able to produce speeds anywhere near the speed I am paying for. They continue to send me bills. I pay $148 for service and it has ...
I am paying for 12 mb of internet but am absolutely not getting what I am paying for. I cannot play xbox live or any online gaming services as the internet is way to slow. I have called them numerous times and have tried to have the issue resolved but every time they have came they haven't fixed ...