I signed up for a free watch with $5.99 for shipping. Was told that I had 10 days to cancel to avoid a monthly charge to my account. I called their number 855-213-5986 on Mar. 24 to cancel and was told that they could not find a record of my account, and that I would have to wait until the package was received and I had an account number to cancel. Today, Mar. 29, I got a call from my bank asking if I had made a purchase of $98.00. I told them that it was an unauthorized charge and should not be paid. I again called 855-213-5986 and told them I was not paying $98.00. They said well "we will only charge you $49.00". To which I responded NO! I tried to cancel earlier and couldn't so I am paying nothing. I was then told that I would have to return the "free gift". When I called back to tell them that I would not return the "free watch" unless they paid the shipping (both ways) I was told that my account had been canceled today. I hope that is true and the last I will hear from them.
Complaint / Review
Mark Max
Consumer Report
Author: Julius24
Offender: Mark Max
Country: USA State: California City: Glendale ZIP: 91204
Address: 1200 S. Brand Blvd, Ste 154
Phone: 8552135986
Site: markmaxco.com
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