Usacomplaints.com » TV & Radio » Complaint / Review: Direct TV - Charges. #565112

Complaint / Review
Direct TV
Charges

I signed up in sept for a 24.95 special, (i'm on a fixed income) about 1 month later, I was called about the NFL Sunday sports package, I told her I don't watch sports and she it didn't matter I would save another $2. Oo a month if I took the special. I asked her twice my payment is only 24.95 or you sure it will drop to $22.95 for 5 months, she said yes just to cancel it at the end of 5 months, Well instead of going down it went up to 39.95 a month, I called and was told they couldn't do anything because the NFL package could not be canceled, I paid the 39.95 the last four monthes even though it meant less propane and food each month. Today I got a bill for $68.44 I called and was told if I try to cancel now my bill will go up even more, I have to wait and cancel on March 17th, It has to be that day. I think it is terribe the way DIRECT TV gouges it customers, I rarely watch anything for the local chanels, but you can't even get them for free anymore.


Offender: Direct TV

Country: USA   State: Oklahoma   City: Amber

Category: TV & Radio

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