I ordered a free trial from Ivory White. I was required to pay shipping only.
Before I received my package in the mail I got a phone call from their customer service. They confirmed my mailing address and explained to me that I will need to call to cancel once I receive my package. I expressly told them at that time that they are not authorized to charge my account. I did not want to sign up for anything and that if they were going to charge me anything but shipping to cancel my free trial. The representative told me that he cancelled my subscription (to what I don't know) and that I would not be charged.
I checked my bank statement a week and a half after I received the free sample package. Ivory White charged my account $78.41.
When I called to dispute the charge I was rudely told, "too bad" and hung up on.
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