Usacomplaints.com » Business & Finance » Complaint / Review: Grant Research Guide - Unauthorized charges. #414068

Complaint / Review
Grant Research Guide
Unauthorized charges

I ordered the " FREE" CD to help find grants and instructions on how to find them. I paid the shipping and handling of $2.99 as asked. But there was an additonal charge of $. 09. I then received a phone call from "Best Grant For you" telling me I have 21 days to cancel, I asked when my start date began and they told me 1/30/09, so I would need to call before 2/19/09 to avoid any additional charges. I check my checking account yesterday 2/2/09 and there is a charge of $58.61 for a "Your USA Grant" company with a phone number of 877-247-3935. Of which I called to only leave a message because the company was currently closed at 1045am, with no return call. I called again later in the evening to only speak to a very condisending man who told me the time frame was 7 days from the day I ordered the CD. Of which I still haven't received. He told me this is a non-refundable charge. No where did I see this information on the website of this fee. If I did I surely would NOT have ordered the "FREE CD". My account is now overdrawn and will incur bank fees for some stupid CD that I don't even have!!


Offender: Grant Research Guide

Country: USA   State: Florida

Category: Business & Finance

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