On my own Facebook website, I noticed a picture of Dr. Oz, who appeared to be endorsing the AuraVie product. I clicked on it and saw that there was a risk-free trial of anti-wrinkle skin care products for just a nominal fee for S/H. I read the entire website to make sure there were no caveats and decided to try it out - that was on December 2nd. The product/s arrived 5 days later.
Unbeknownst to me, they charged my MasterCard $97.88 on December 19th. There was NEVER any mention on the website of a 10- or 15-day free trial, or of a "subscription, " or of $97.88. Also, when they charged my MasterCard, they listed a location of Studio City, CA, which is different from the "Shipped From" address of Van Nuys, CA.
I contacted my credit card company to report this unauthorized charge and it is now in "dispute." I also contacted my State's Attorney General's office on-line via their Consumer Protection Office and filed a complaint. I followed that report up with a cover letter plus copies of all records, receipts, packing slips, etc.
Finally, I sent an email to the AuraVie support website address telling them I had contacted my State's Attorney General's Office and that I wanted my money back. So far, I haven't seen any improvement in my skin - and that's the bottom line!
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