I ordered a pair of UGG boots for my niece on Sunday, 11.25.12. As of today, 12/20, my order is "processing". I have called three times to the customer service number, and I get zero help. I have emailed and did a "live chat" with this awful company and all I get is a blanket cut and paste reply. The below comment is what I posted on their Facebook page:
This is the absolute worst website I've ever dealt with. I made an order on November 25th and it is still "Processing". There is no customer service. You cannot even speak to someone. You get a blanket "cut and paste reply". And, this is the second post I've made on this wall b/c my first complaint was deleted. You do not live up to your "At nomorerack, the only thing more important than delivering amazing, in-demand products at deeply discounted prices is outstanding customer service." The BBB will be notified.
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