I ordered a watch which claimed to be for shipping and handling only of 5.99. This popped up after doing a quick survey. I saw the 95.00 charge from my account and immediately contacted the company. They instructed me to email a request to
Joyce Bower
QM Collection
Billing Department
On Mon, Dec 10 at 8:43 AM,
Dear Sirs: It is apparent that the small print is just that, not noticeable, I had no need for a watch and only agreed to receive it because it was shipping only. It is still in the box and has not been used. I would like to return it and request a refund.
Please provide me the return address and instructions for refund.
Their Reply: Dear Customer,
You were charged $95 because you did not cancel your QM Collection trial within the allotted 14 day grace period.
You have 14 days from the day you order the risk free trial to realize if this product works for you. If not, simply call or email us and you will not be billed for the product. The trial offer is designed to display the quality and effectiveness of the QM Collection line. This gives you the opportunity to try this remarkable program risk free for $0 plus shipping and handling so you can come to a decision for yourself if this is the right product for you. There is a 100% money back guarantee if you email or call within 14 days from placing your trial order. However, there are no refunds if you contact us after the trial period has expired as stated clearly in our terms and conditions.
This is explained on the order page, where you placed your credit card info as well as on the terms page.
Please view order page and terms and conditions at: https://www.qmcollection.com/order. Aspx
Your account is now closed. You will not be billed or shipped anything further.
Joyce Bower
QM Collection
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