Usacomplaints.com » Miscellaneous » Complaint / Review: Acaicleanse. 300.com, IWIN HERBAL - Free 14 day trial, I don t think so, they just charge you for the product. #340911

Complaint / Review
Acaicleanse. 300.com, IWIN HERBAL
Free 14 day trial, I don't think so, they just charge you for the product

You charged my credit card $7.99 for the shipping of the 2 free bottles of Acai Berry 7/8/08, but the postage stamp on the package I received 8/2/08 was stamped 7/28/08 which means you shipped the product 20 days after charging me for the shipping.

I received the package 8/2/08 six days after you sent it, I cancelled your so called 30 day continuity program 8/3/08 online (confirmed), well within the 14 day cancellation period.

You charged my credit card $88.97 on 7/28/08 the same day this 14 day free sample was shipped which I received 8/2/08 which I cancelled the next day. Your response to my cancellation after having the product for 2 days was:

You received a charge of $88.97 because you did not cancel your account within the allowed 14 day trial period, as stated in our terms and conditions that you are required to read before purchasing. As stated in the terms and conditions, you have 14 days from your trial order to cancel or you will be sent another fresh 30-day supply of Acai Cleanse 300 for a total of $88.97. This is a continuity program for customers who like the product.

Any customer who cancels within that 14 day period is removed from the continuity auto-shipment program and does not receive any further charges or shipments. Here is a direct link to our order page, which contains the terms and conditions on the page above the Order button (https://www.acaicleanse300.com/order. Aspx). Please be advised that your order would not have been processed unless you agreed and accepted the terms and conditions.

I agreed to a 14 day trial which I never got, you broke your own contract and charged me for something I didn't order without giving me the 14 day free trial, evidently you haven't read your own contract.

I haven't received the 30 supply of your product yet you say your going to send to me, if you send me the postage and I'll send it back when it gets here. Cancel the charge on my credit card and do not send me any more of your product.


Offender: Acaicleanse. 300.com, IWIN HERBAL

Country: USA   State: California   City: Glendale
Address: 3600 Ocean View #2
Phone: 8664407533

Category: Miscellaneous

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