Usacomplaints.com » Miscellaneous » Complaint / Review: HairStraightenersOutlet.co.uk - Consumer Report. #1003376

Complaint / Review
HairStraightenersOutlet.co.uk
Consumer Report

I paid for brand new genuiene GHD straighteners from this company and received NON-WORKING FAKE GHD'S in a boxed cellotaped together.

I have contacted them at [email protected] calling themselves 'Tina' who originally said they would help in resolving problem, I still have not received any help or REFUND.

Can you help Deborah McClean

Www.realypay.com

Dear mcclean deborah:

Your order number is 12261118361466226Y, has been shipped by hairstraightenersoutlet.co.uk on 12-01 09:24: 58. The seller has added your order number to the service platform so that you can log in and check it at anytime.

The reason why you get this mail is that you are already one member of the registered merchant shopping site, the realypay.

This mail is sent out automatically by realypay. Do not reply directly.

Contact us if any questions or suggestions arise.

Realypay, the professional third-party payment platform, guarantees your payment and supervises merchant's behaviour.

If it is your first time making payment on realypay, we welcome your further knowledge about us through the following link:

1. Explanations on the discrepancy between the money for your purchase and the money deducted from your account.

2. Consumer Protection

3. Shipping

4. Return and exchange policy

5. Payment Modes

6. Details of the date of receiving a refund

7. How to apply for a forced refund?

Merchant are monitored by us to reply any questions on the customer service platform within 3 working days. Those who refuse to do so will undertake severe sanctions.

Hope our service will make your shopping a happy experience.



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