Usacomplaints.com » Literature & Books » Complaint / Review: Barnes & Noble - Customer Service. #792990

Complaint / Review
Barnes & Noble
Customer Service

I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no logged information about my concerns from the night before and that there was nothing they were going to do about it.


Offender: Barnes & Noble

Country: USA   State: New York   City: New York
Site:

Category: Literature & Books

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