A gift card was purchsed for a chil's Nook eReader. When the child tried to redeam it they were denied because it requires the registration of a credit card before using the gift card. Had we know this we would not have gotten the nook or the gift card. ...
Dissatisfied with customer service and company policy! Company will not refund an unused NOOK gift card of $25 since we no longer have any credit card (all cards have been paid off and destroyed). At the time of purchase, about two years ago, the store clerk informed us we do not need a credit ...
Less than 2 years ago, my husband purchased a Nook Color for me for my birthday.in the last few months, I have been having a lot of trouble with it. I took it into the store for help 3 times, and called their customer support 2 times. I also e-mailed them. In all instances, the person dealing with ...
I received a gift card from my working class mother (that she purchased from Borders) and I went to use it on the Barnes & Noble website (they bought out Borders) and they wouldn't let me redeem it. Said that if they change their policy in the future they will email me! Yeah, well don't bother ...
Back in October I ordered a refurbished Nook Color from the B&N website. I used their "free shipping" option. Their free shipping option uses UPS Surepost, (I didn't know at the time) what that means is UPS will deliver the package at your local post office and the US Postal Service ...
Students Beware Barnes and Noble has added a feature for renting text books. 30,60, or 90 day, each with an additional fees (PAY CLOSE ATTENTION or you might miss it!) I have returned my rental books and still got charged a second fee. Thank goodness for other rental sites who don't rip of ...