Purchased Nook HD 32mb When I purchased it at Barnes &Noblebin Orlando, Fl., we were told that we had emailing capabilities. When I tried to send an email attachment, I could not. Please note that there is an "attachment" button in client services for that application. We went back to ...
Less than 2 years ago, my husband purchased a Nook Color for me for my birthday.in the last few months, I have been having a lot of trouble with it. I took it into the store for help 3 times, and called their customer support 2 times. I also e-mailed them. In all instances, the person dealing with ...
The new NOOKcolor, although a good idea, has a connector wire to the charger that is incredibly flimsy. Ours gave out within TWO months of purchase! We could not charge our Nook any longer because the connector was so incredibly faulty and flimsy. I called many times, each time I was told a new one ...
I received a gift card from my working class mother (that she purchased from Borders) and I went to use it on the Barnes & Noble website (they bought out Borders) and they wouldn't let me redeem it. Said that if they change their policy in the future they will email me! Yeah, well don't bother ...
I loaded my Nook Book on-line purchasing account with $150 in Barnes & Noble gift cards. However, when I tried to make my first purchase - only $10 - I was refused because I didn't have a credit card on file. Nowhere on their website could I find a notice that it would be impossible to use a ...
I called customer service to acknowledge a problem with an order I had just placed. They put me on hold for five minutes then came back on and told me everything had been taken care of. The next day I discovered that nothing had been taken care of. When I called back, I was told that there was no ...