I became so fed up with Amazon's comically pathetic customer service that I some years ago started a twitter account solely to inform as many millions of people that I could about this preposterous company's pathetic customer communication responses. This all began when I was literally signed up for and billed for the company's one-click purchasing system without my knowledge and consent. It was impossible to get anyone on the telephone and complaints by email were responded to with "canned responses" that provided non-answers to questions that I had not asked. When I used emphatic and angry language in replying to the fourth canned response I finally got someone on the telephone that literally had no ability to do anything other than type in keywords I spoke into his computer and rotely recite what his computer told him to say — similar non-answers, it was like talking to a malfunctioning robot. The operator's incompetence — or more accurately Amazon's systemic decision to put de minimis resources into customer service — was so unbelievable I didn't know whether to curse, cry, or laugh. I was able to resist my strong temptation not to do the former, since I try to keep in mind that the person on the end of the phone is as much a victim of Jeff Bezos's corporate cruelty and indifference as are the customers of this pathetic company. I am happy to say that so far I have received over 100 responses from persons with similar experiences, most of whom have agreed to boycott the company and more importantly to spread the word and exponentially increase the population of those who have committed themselves to using every interpersonal interation and internet forum and opportunity to encourage that everyone with earshot and e-shot not only boycott Amazon but return any already purchased items they can return within the compnay's return policy parameters. It is our stated goal to continue indefinitely with our so far amazingly successful efforts, all conducted within the bounds of civil law regarding interference with business relationships, to decrease the revenue of this company from customers within the Seattle area and beyond and hopefully have a dramatic negative effect on the compnay's profits. With the ease of twitter and other electronic communications, and — ironically - the use of one-key-touch twitters, instant messages, and the like, to maintain this effort for decades until Amazon dies a whimpering death on the ash heap of history.
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