On Oct 19, I made a purchase from hotwire. Unlike some of the other complaints about this company, I did know that they charged my credit card for membership. If you called within one month to cancel, you would not be charged. I called them, explained that a popup came up and in order to continue I had to push some button. Once I pushed the button it told me I had purchased Great Fun! Well I could not go anywhere to complete my purchase on hotwire without pushing the button, so I did as I was ready to check out. I saved the receipt and called to cancel.
Today Oct 30th, I received a postcard stating that they were increasing my fees. I was shocked. So I call, finally they give me a supervisor since I mentioned all the fraudulent activity of their's reported on the internet. He wanted my cancellation number... Yeah like I kept that after a year. So, he gave me 4 months back and cancelled my account... Want to bet he didn't?
In order to get your money back you have to write a letter... Yeah and then what? I think I will call my credit card company.
I think we need to stop this kind of fraud. If someone didn't do their job, they should realize this could happen. I never used their services and I am sure they can see that I didn't. Of course remember it is always the buyer's fault.
Great Fun has been sending me stuff in the mail and I toss it because I think it is advertising. Little did I know they were probably charging me to the hilt!
Watch out everyone. If you buy from hotwire, make sure you don't have an additional charge on your credit card from them and you won't recognize it, but there will be an 800 number to call. Make sure you call and cancel and make sure you hold on tight to that number! Or they will charge you for nothing.
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