July I had purchased two air tickets from Hotwire departing from St. Louis to Atlanta. Hotwire charged me 500 and gave me tickets in the reverse order departing from Atlanta to St. Louis instead. Upon calling them they said that the tickets were non refundable and no cancellations were to be allowed. To correct their mistakes they gave me the correct tickets this time and then charged me another 500 totalling 1000 dollars charge on my Visa credit card.
I called my Bank of America Visa card and they said for me to stop using my credit card and refunded my 1000 dollars. After two months they charged me 500 dollars telling me that Hotwire rebutted. I calling my credit services and they told me to send them proof and I did so but they failed to recieve it. So months later i again FAXED the confirmations sent by Hotwire. Its been 9 months now and I'm still fighting with my credit card company. Every time i call them they say they have not looked at it yet.
Hotwire is a fraudulent company and Bank of America Visa Credit Card services fail to care about their customers.
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