Complaint / Review
Reward Port
No Reward For Services

I am having the same problem. I did receive a reply from an email I sent on 10/20/12:

Dear Theresa,
We apologize for the extending wait. We are running a bit behind. We will have your redemption processed in the order it was received. Thank you so much for your patience.

Sincerely,
Brian Member ServicesRewardPort.com

So now, it will be 6 months since I "redeemed" my points. Here is the link to the Attorney General Office of Consumer Affairs:

Http://www.njconsumeraffairs. Gov/ocp/ocpform.htm

I am taking this route now.