I feel for the smooth website design of www.pass4sure.com and paid the near to $300 for the CCNA bundle pack with the money back guarantee. Things got fishy after I paid. I got access to download some audio files of somebody reading some bullet notes (or so it seemed), and some scanned pages in pdf format.
Then the labs, where more of the same, unorganized scanned pages, no hands-on practice. And the virtual practice exams did not provide explanation of where the answer came from, it was just a blank box with the title "Explanation."
Five minutes into it, I realized I just got ripped off. The live chat button person named Cindy, was no longer available to chat for about 30 minutes to an hour. Then I finally got somebody on live chat again, it was Cindy. I let her know I was interested in a refund because the package deal was not functional to me.
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