Listen, I could cut and paste one of the previous complaints, and it would be me as well. Heard all the same excuses... Never seen this before... Medical emergency... Misrepresented shipping requirements of supplying prepaid label for shipping... Left at PO without postage... Etc. Bottom line is this. I realize now that they're not going to ship phone back to me. Just waiting for the inevitable excuse of we've shipped the phone back to you so it must be lost. Since I provided the label, then it's my problem. The address is only a mailbox company, not an actual business address. I've lost my phone. Don't lose yours. Stay away
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