I contacted Hughes net for high speed Internet service and they installed it on Monday. The service was extremely slow, similar to dial up. I did speed tests and contacted tech support.
Tech support checked speed test and agreeded that it was extremely slow but was not able to diagnose the reason for slow speeds. They escalated this to advanced tech support, who was suppose to contact me within 48 hours with a remedy. No one called.
I have called numerous times, they put me on hold for advanced tech support for 30 minutes to an hour. No one picks up. I call back and the same thing happens again with no one that will address my problem.
I have dial up speed for $89.00 a month! This is a total ripoff. No service and no one seems to have an answer. I now will have to pay for yet another installation fee.
Whatever u do, Do not contact Hugesnet for high speed Internet. Their is no service support and it is far from high speed. It is now Friday night and I still have not got service from tech support and I still have dial up slow speed.
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