I called Timewarner Cable to setup new Television and online sites a week ago. After picking out a bundle that worked for me personally, it got time for you to put up the installation time. The client support representative subsequently recommended me that I'd not have the ability to get support at my address since the tenant who existed at my tackle/condo amount... 5 years back... Had a superb statement. They make reference to this whilst the "partner plan". I have never fulfilled this individual, and also have no link with them besides the proven fact that I reside in the same handle he did.
There Is more.
By this time, I am getting disappointed, but there is no point in getting my disappointment on the consultant. Certainly anything could be exercised. No cause I ought to be punished for another personis statement from years back, right? I request to talk to a boss, and that Iam moved. At this time I obtain a boss about the point, she requires all my data again and that I calmly describe the problem. She appears supportive to my issue and moves forward and locations the purchase by having an installment day of the next Friday (recently, when I create this). I spend the very first month's statement with my charge card about the telephone (~$100). I remove of function early and so I could be there once the specialist comes between 4-6pm. Around 6:30, no indicators of an specialist, and so I contact Time-Warner to determine if there is a challenge. At this time, I am recommended that my installment continues to be terminated from the 'auditing division' due to the red-flag on my handle. I am also informed the "boss" that I talked with about the first phone was actually, not really a supervisor and really should not need obtained my purchase. It had been truly good of these not to contact me and recommend the purchase have been terminated... And that I did not consider 2 hours from function to become there for an specialist who had been never likely to appear. I am informed the only means I - can get support is easily spend the exceptional statement on my tackle, from somebody who I've never actually fulfilled, towards the melody of $460.
The unfortunate part? I am likely to wind up spending it. I've no option. They truly are the only real supplier in my own region, and that I require the web for college/function. This partner plan is absurd, particularly the truth that it can not be waived. I am not attempting to con them, and there is no cause that I ought to be held responsible for another person's steps from years back. That is incredible.
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