Usacomplaints.com » TV & Radio » Complaint / Review: Time Warner Cable - Fraudulent company. #507333

Complaint / Review
Time Warner Cable
Fraudulent company

I'd Timewarner Cable Television company. I chose to include Roadrunner and Electronic Telephone support. It had been mounted on October 23. The moment the specialist strolled out the doorway, I'd no Roadrunner or telephone support.

The very first service-man was on October 27, to repair it also it worked for just one instant after he quit, also it was out again. A next service-man arrived. He was really comprehensive and stated that if it generally does not work today, it's not likely to function. It got about and time also it did not work.

On November 10, simply 14 days along with a couple times following the deploy, I named Time-Warner and informed them I needed to stop the Roadrunner and electronic telephone support. I disconnected the telephone, delivered the Device along with a Television Container they stated I required and billed me $5.00/mth for towards the regional office. Our telephone company stated that to maintain my telephone number, that we've had because I moved below, Time-Warner needs to "port" the number back again to them. I called TWC about that plus they stated it'll consider about 10 times. They never ported it back and that I eventually needed my telephone number altered. It was an issue since I've a non-posted, non-outlined telephone number, therefore today nobody understood my telephone number.

On November 23, the organization of my option mounted the phone having a new quantity as well as for the very first time in per month I'd a telephone.

Then Your bills started coming. Due to their support from October 23 to November 10, my first statement due December 10 was $294.99. I named plus they explained I'd to keep in touch with a boss, BUT, you will find no administrators around, they'll contact me in a maximum of 2 times. No Boss actually called back. I did so submit $65.00 for what I believed must protect it Wire.

Then Your cost due January 10, was $454.91. How did it increase $159.92 when all I'd was Television support and I settled for that. Again I named, they mightnot figure it out and stated a boss will-call back, never did. Again I did so spend $65.00 for that Television wire support.

Then I began arriving home to communications on my voicemail stating it had been Time-Warner and that I better contact them back or they'll "disrupt my support". There have been three or four messages daily. I understood that I used to be spending money on it which was the only real support I'd. I really couldnot cope with them about the telephone anymore. It had been truly making me actually ill. It had been like speaking with a wall.

Ultimately on February 13, the support was switched off. I really could reside with that, but I can't actually get my local stations without spending $6.71 for "basic" support. I called again that evening plus they stated the only path I will get my support switched back on was to pay for them $294.99 for support I never had.

Along with these absurd expenses, I dropped 3 times of function waiting on the servicemen (I'm paid hourly); I also work from home during the night about the telephone. Obviously, with no telephone for three months I'd a considerable reduction on that and nearly dropped the task. As a whole I've endured a wage-loss of rough $1,000 over this.

I simply need my Television back!


Offender: Time Warner Cable

Country: USA
Site:

Category: TV & Radio

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