Usacomplaints.com » Internet & Web » Complaint / Review: FlexQueen.com - Sending the wrong item and not responding to emails. #808003

Complaint / Review
FlexQueen.com
Sending the wrong item and not responding to emails

I recently bought a mobile phone display for my Droid 2 and was delivered the incorrect component from the organization. After numerous efforts to get hold of the organization, via telephone, they ultimately delivered my contact and mentioned the component was within the wrong put on the ledge, consequently; it had been submitted problem. The dog owner/worker recommended he might deliver me a tag to email them back, nevertheless; after many more times of attempting to achieve them (they permit the telephone to visit voicemail after which somebody calls you back wondering should you named), they ultimately delivered me a tag to be able to email the component back, by having an email saying that when the product is obtained, a reimbursement may be released.

I then delivered two extra emails, and after not getting a reaction, seeking the standing of my reimbursement, without any response whatsoever.

I then called again to discover the standing and also the operator/worker explained that it had been absurd that I delivered two emails followed closely by a telephone call, after which explained that I'd delay thirty days the same as everyone. The person was excessively rude, screamed at me after which hung-up the telephone.

I investigated their return policy and at virtually no time achieved it state that there is A - 30 day return schedule.

The corporation is extremely bad as it pertains to Customer Support, particularly when it involves marketing and delivering something which they do not actually bring in-stock.


Offender: FlexQueen.com

Country: USA
Site:

Category: Internet & Web

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