I was having problems with my computer, which has been slow of late. Performed all basic procedures, deleting files, etc. Microsoft "Help" directed me to speedyPC as a "Certified" partner. I ran the test, trusting Microsoft. I was informed I had 914 problems with my computer. I requested "fix" only to be prompted for $29.95. I purchased the product, only to find out that I was buying ANOTHER program for $9.95 about which I knew nothing. My account was already charged. To activate software I had to call an 800 number, which set off an alarm. The party on the other end then went into my computer and started telling me a bunch of nonsense about the control panels he was bringing up, such as my processor utilization being way too low even though nothing was being processed, that ALL my programs should be running, which I immediately pointed out would crash the system. I finally screamed at the man to stop and just activate the software, which, as I then witnessed, I could have activated myself, so the number was just another lie to drag people in to getting charged for more services. I then found out that I had not only been charged, but that I had been SUBSCRIBED for the same costs annually.
When I ran the software, there was only ONE system problem, previously represented as "Critical" with DOZENS of problems listed, NO performance problems, and 139 "junk" problems that turned out to be the SAME 340 megs that I had sent to the trash bin earlier. I immediately called PayPal, filed a fraud complaint, and cancelled the subscription. As suspected, running the software had no impact on my system performance or speed whatsoever (I had already checked it before and after). I intend to file this complaint with Microsoft and every forum I can, including any relevant Attorneys General. I invite ANY competent attorney to take this to class action against both Microsoft and SpeedyPC.
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