Complaint / Review
CenturyLink
New Customer Billed Double the Advertised Special Price

It seems every month, as a new customer, I'm seeing the overbilling. Of course they advertise the special price on their website and why does it not surprise me that the bill is double. To make it even worse, I was a Comcast high-speed customer for years with 100 mbps service for same price as what Centurylink bills for 1.5 mbps DSL. Talk about a blatant rip-off and false advertising. If anyone reads this, you do have consumer rights! Email the Attorney Generals office in your state and they are highly efficient at getting these erroneous and fraudulent billing tactics rectified.

I dont like being taken advantage of and neither should anyone else. This game they play is outdated and, judging by the drastic losses in their yearly revenues, they are still way out of touch with all their customers. It's greed, pure and simple and it's always a bad sign!