Usacomplaints.com » Internet & Web » Complaint / Review: Connection Backup Service - Billing Services Group Limited BSG initiated a billing on my AT&T bill for an EFAX service that they claimed I ordered by Internet. Charge is $14.95 per month. #676282

Complaint / Review
Connection Backup Service
Billing Services Group Limited BSG initiated a billing on my AT&T bill for an EFAX service that they claimed I ordered by Internet. Charge is $14.95 per month

My April telephone bill had a charge described as Connection Backup Service LLC-EFAX mo fee. The amount was $14.95. After inquireing with this entity, I was told I requested the service via Internet recently, which I did not. After discussing with my phone company, I was informed that by law, the phone company must pass through such billings at the request of any company providing telephone related services. Connection Backup Services is part of a company named Billing Services Group. Supposedly this service provided to me is FAX capability via e-mail. AT&T agreed to take the billed amount off my account.



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