Upon contact with Go Telemarketing they told us that we could pay by cashier check only and would accepts a credit card. This should have been our first warning sign.
They said that all leads would result in a face to face appointment. We had to go out their personally and not to call first. If we call first then that would consider a valid lead.
The first appointment I received. I drove about 50 miles (gas @ 3.80/gal) I was told by the client the she did not request a appointment and told the telemarketer this. Two other had not recieved any calls from telemarketer and had no idea why I was there.
I complainted to Go Telemarketing. I told them that I was going to call the client and confirm the appointment. I was told that by calling first that would be consider an appointment even if the client didn"t request an appointment. This should been another warning sign.
I sented in reports about this problem and was told that that there was nothing that they would do and they would not refund and monies.
They did sent me a recording proving that the client had been called. Remember these are senior citizens at least 62. The telemarker spoke fast, ask only questions that could be answer with a yes or no answer. Did not ask whether the client understood the the material or having any interest in a reverse mortgage. The client was told that some material would be delivery tomorrow at a set time.
Go Telemarketing would then sent me a lead sheet. When I got to the client house. They question why I was there. They remember someone calling, did not understand anything about the call and did not consent to the appointment.
Another guarantee was that the value of the home would at least $150,000. One of my appointment was a $50,000 home. They refuse to replace that lead.
Upon requesting a refund I was told and I quote "Go Telemarketing will stop sending appointment when your current schedule has ended. We do not offer a refund on purchased leads whether the leads was valid or not.
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