» Internet & Web » Complaint / Review: Xing Ag - Threatening behaviour and poor customer service. #661625

Complaint / Review
Xing Ag
Threatening behaviour and poor customer service

Some time ago I was the victim of a fraud involving the use of my business details to obtain (fraudulently) services from the Xing business social networking site. I reported the fraud through my bank who investigated it and confirmed the fraud, refunding the money to me and informing Xing of the reason for non-payment. Some months later I received a rather threatening letter from Xing in the form of the "third" payment reminder (the first I had received -I assume the other two went to the fraudster's e-mail account) and notice that, in the absence of payment, a debt collection agency would be notified. This morning (9 months after the original debt was "incurred") I received letters from the agency demanding payment. It remains to be seen whether or not I can persuade Xing to desist but it worries me that they are prepared to go this far over a debt I did not incur and for which they have offered me no justification. They did profer evidence to the bank but the bank's fraud department, who have not shared it with me, did not consider it sufficient - I am sure they are right.

I would avoid even registering with this outfit. There is clearly a risk that they will misuse information to try to extort money from you and the service they offer is far better delivered by more mainstream organisations like.

Sorry, …allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company. Plus, if you post a competitors name more than likely they will show up on search engines as a Rip-off! - - your comments on this policy are welcome.

Offender: Xing Ag

Country: Germany   City: Hamburg
Address: GaenseMarkt 43

Category: Internet & Web


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