» Internet & Web » Complaint / Review: Comcast Business Class - Comcast. #660995

Complaint / Review
Comcast Business Class

After getting a extreme utilization caution from Comcast home web, basically from overusing Netflix video packages, we were recommended by customer support to change to business-class support without any use limitations. Because the switchover we've had only problem after issue. Beginning with merely obtaining a cellular broadband device we requested in the same period whilst the company host, 30 days out along with a litany of reasons later it's said to be "on the road". Next we discovered that somebody within our community had hijacked our wireless modem, and after securing it down experimented with escape POWERFUL ip transformed, simply to obtain the run-around by numerous revenue and tech-support individuals who patently did not understand what they or one another were doing. One stated it could be achieved, another stated I really couldnot another person increased it to another collection of assistance, who have been designed to, but never called us back. Lately we were informed we're able to set our device like a go through and allow our modem handle anything, theoretically, permitting us to alter the MAC identification so we'd obtain a new ip from this disaster, tech-support somehow were able to secure the device where it'd no further consider remote instructions from their store, and were likely to send a tech-support individual to the house to repair it today between 2-5. Nicely in the end of the, color my dubious, and so I called at 2 pm to check on and make certain assistance was still on the road, and far to my objectives, the phone call have been ended inside the program, for reasons unknown towards the tech-support individual we named.

Offender: Comcast Business Class

Country: USA   State: Georgia   City: Kennesaw

Category: Internet & Web


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