Your company was struggling 20Kb download pace from the T1 committed wire.
Named Tuesday of a week ago to obtain a technology ahead out, and was handed a "screen" amount of 12pm to 5pm in order for them to come out. Your company shuts at 4pm and that I told them-this, plus they stated they'd indicate it about the support statement. The Technology arrived at 3:55pm. 5 minutes till gates close. They substitute a wire from our company out towards the post, check the bond and reveal our device is experiencing serious packet loss. "I'll have among our industrial technicians emerge and substitute your device tomorrow, he tells us. But he never named it in.
Nicely about the evening after, no-call or something from Comcast. I contact them up-to request if we're still about the publications for that evening, and was handed a screen from midday to five, again. But, no-show from any specialist.
I called again on Friday morning, and was informed the same, noon to five.
I asked why I really could never get someone to are available in the day. THREE TIMES with little to no online sites for the company. Lack of company, lack of revenue, lack of prospects. Well, the weekend arrived and went. I named this friday morning and you know what? NOON TO FIVE!
Comcast has got the toughest company support assistance i've ever experienced. They'll cost your business cash. Bad bushleagued went company and techsupport.
They don't and can not issue themselves with your loss of enterprise.
By 7 days later, we still have little to no online sites, and all-they need to do is drive-by and toss our new device out the screen, I declare I'll capture it which means you all could be in your busyass way.
Since COMPANY clients clearly bring no fat using their initiatives to assistance and assistance, I'm repairing to drop them.
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