I purchased an ingame product on Wed. December 29th for Everquest. I was garunteed delivery of this product within 48 hours. After not recieving the product, I filed a dispute with Paypal - the company with which my payment was sent through. Minutes later after filing a complaint, the C.E.O. Of Game Seller Pros contacted me, threatening me that if I did not close the dispute within 30 minutes, that my accounts would be banned and he would close the dispute in HIS favor. On the other hand, he promised that if I closed the dispute my order would be completed the same night or at the latest, the next day.
After sending an e-mail back, describing how I do not tolerate threats, and all I wanted was my refund of $35.00, the C.E.O. E-mailed me back saying they do not offer refunds and again threatened that if I closed the dispute within the next 20 minutes that "my accounts would be kept safe", and that I would also recieve my order, again, within that same night or at the latest the next day, and I would also recieve a bonus as well. I closed the dispute in fear and hope that my order would be completed as promised. It has now been close to TWO months since that promise was made and I have received nothing.
In addition, I have also filed a case with the Better Business Bureau, and Game Seller Pros has not attempted to contact me or BBB. The last time Albert has contacted me was on Jan. 3rd 2011 to ask for the the BBB dispute to be closed shortly after I had filed it the same day. I feel like I've been scammed and taken for a ride, and now I just want my money back. The total amount sent to the seller was $35.00.
Recently the company contacted the BBB stating that they have tried to contact me several times when in fact they have sent me no such e-mails or in-game mail. They've also stated again, that they do not offer refunds, when in fact, and I'm sure many can attest to, I've never read ANYTHING or agreed to anything on their website stating that the company does not offer refunds. They did however offer me store credit, when in fact, I would NEVER, ever do business with the company again, FIRST, and SECOND, store credit of $35.00 on a store that has most products priced above $100. Come on now. Do you REALLY think I would be stupid enough to spend MORE money on a website that will fail to deliver?
Game Seller Pros is a DIRTY DEALER. Do NOT do business with them! They WILL scam you.
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