On Wednesday 2/17 I ordered a Joomla website template, a logo customization, a background customization and installation of the template on my server. I sent them via their online upload web-ready graphics and all my server access information. I was told 3-5 days for the website to be finished. I received a graphic "proof" for approval and I approved it. Nothing happened, no website. Then I received an email that said I had more customization that what I paid for and they would not finish my site until I paid another $99. I paid it because at that time they had loaded an unfinished template on my live site. I complained and on Friday they said I could not get it fixed until Monday. On Sunday my site became an error message that contained the access password to my server. I emailed them, called them, chatted with their representatives through out this whole process.
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