Complaint / review / scam report
Eye Buy Direct / Eye Glass
Amount paid but product not delivered

Complaint / review text:
Requested a set of prescription spectacles from to get a cost of $128.5 that was compensated combined with the purchase posted via charge card deal on December 1,2010. According to the state about the merchant’s site,, it had been marketed to become shipped within 14 business days.

I sent a standing follow up on 12/9/2010 to which I received a response signed by ‘Gen’ which re-affirmed that order will be delivered within 14 business days.

On 12/17/2010, I delivered another follow up mail that was responded by ‘Gen’ on a single evening declaring that my purchase is likely to be shipped no later than 12/20/2010

I obtained a contact on 12/21/2010,15 business days next my purchase was posted along with a time later compared to guaranteed day, declaring that my purchase is delivered.

I sent an enquiry on 12/21 seeking USPS tracking number. Our enquiry was answered by ‘Abby’ on 12/27 supplying the USPS tracking number, 9101969010386682163195. That following number ended up to be always a phony having a day of cargo demand of 12/9/2010. This really is a clear situation of deceptive and laying.

I called the client support, 301.760.7870, and talked to ‘Ann’ on 12/28/2010,10:41 AM Central. She re-mentioned exactly the same tracking number. I tried explaining to her the following number she was providing me is unacceptable but she yelled over my speech. I required the reimbursement which she declined to entertain until I return the merchandise.

I restate that I've not obtained the set of prescription spectacles I requested.


Contact information:
Author: Contact with Author

Offender: Eye Buy Direct / Eye Glass

Country: USA   State: California   City: Ontario

Category: Internet & Web


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