As a college student, thinking that I was getting a good deal turned out to be a catch. I was interested in the MSN contract that Best Buy was offering. All I wanted to do was to purchase a vcr and other items I needed for my dorm room. I did not know too much about the MSN deal so I asked two Best Buy associates in Peoria, Illinois about the deal before I went to check out. I was told that all I needed was a simple credit card (WITH NOTHING BEING ON THE CARD BECAUSE MSN WILL NOT BILL YOU UNTIL THE NEXT MONTH), and a driver's license.
As anxious as I was I quickly jumped on the two year plan. The two year plan included a $200.00 shopping spree in any Best Buy store for signing up with MSN for two years. All I had to pay was $21.95 (A MONTH LATER).
When I got up to the check out line my credit card was declined. I mailed a payment but it has not posted yet. Me being told that the only thing that MSN used my credit card for was to just VERIFY who I really was I became very upset. I was already waiting in line for an hour and a half and find out that I will not be able to return to school with these items, really made me furious.
If I was planning on making the payments for having MSN by money order or by check instead of a credit card, I do not know what the credit card was needed for. Realistically I would be paying double as much for the purchase with interest included if I was to use a credit card anyways, but with me being in college, it is best to get what you can know and worry about the bill later.
I was so embarrassed I did not know what to do. I spoke with two managers by the names of Charles and Kelly who said that they would give me a fifteen dollar gift card, but I feel that fifteen dollars will not make up my time for the associates of Best Buy being unprofessional and not knowing how to answer an ACCURATE question about something they should know a great deal about, when a customer asked.
I strongly recommend that before walking into a BEST BUY store that offers deals ASK someone who really KNOWS what they are talking about. You should not leave the store an unhappy customer like i did!:) i thought customers were always right! I guess not. Gold figger
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