Complaint / Review
Dslextreme
Company charged a fee for cancelling an order for a service they never provided. Their modem failed

Due to technical problems with a modem DSLextreme provided, a connection could not be made to their DSL service. Consequently, I was forced to cancel my subscription to their service. Their service was never established and cannot be provided. The modem and filters they provided are suspect. Their modem is highly susceptible to electromagnetic interference and their supplied filters are inadequate to allow a clear signal. Their service is contingent on equipment they supply. This could be a formula for easy money and will be reported.