Usacomplaints.com » Internet & Web » Complaint / Review: Century Link - Lies to cover poor service. #600134

Complaint / Review
Century Link
Lies to cover poor service

Which means this 'internet supplier' may hardly supply web. After discovering that my business-only had 1.5 Mbps, we were improved to 5 Mbps, plus a new device being delivered at no cost. Seems great to date right? Nicely looking great is really as much because it does. Businesses such as this wish that individuals don't call-in and protest since they're therefore concomitant they cannot manage any factor or do something right. After operating their FTP velocity test in the path of 1 of the specialists we discovered that the pace was also slow to actually operate the check! It was directly after we allegedly had the rate update.

Then there is the device. After spending about four hours about the telephone with numerous customer support representatives, all who offered me wrong following figures for that device that hadnot actually been delivered. After more calling I came across the purchase hadnot actually been set in. The final person I spoke to throughout the day stated the he set the purchase in which it'd be shipped with a nearby technology to my company the following business-day, which may be considered a Friday, which I'd obtain a phone 30 to 45 minute before the shipping. After reading this I had been happy, but just like just about anything coping with Millennium Link, the fulfillment does not last long. I came across that in the place of obtaining a free device like I informed, we'd be paying rent for just one.

24 hours later arrived and that I was awaiting the phone call from Millennium Link. My dad arrived in and explained that the Millennium Link van have been before my building. Upon reading this I named Millennium Link wondering if it'd been shipped. I used to be informed that it'd been. I had been never provided a phone and also the repetition stated that the demand had visit moments between 11 A.M. And 2 P.M. I'd requested the repetition that I spoke towards the prior evening numerous period if he'd actually the smallest concept regarding once the technology might appear and he explained they have no idea that info. And so I run-up to my company to obtain the device, nothing was there. I named them again, that weam presently still about the telephone together, and evidently the modem have been delivered out, and there is no technology likely to provide the device.

The technology I am presently about the telephone with offered me the same following number I was handed recently, and it is nevertheless unacceptable, he is today attempting to move the dollar, which does not surprise me. Because it stands today, the results of the update ought to be observed by Friday, and also the device must appear that evening aswell. We will observe...

Anything you do, avoid the ISP, they're not worthwhile by any stretch of the creativity. They speculate why individuals are making them-and they are losing money. It is because they provide individuals every cause to depart them. The only real great section of them is their local technicians and that is simply because theyare residents who believe!


Offender: Century Link

Country: USA

Category: Internet & Web

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