Complaint / Review
Harris Digital Publishing Group
Ripoff. Non-Delivery of product, No 800# for HELP, No online HELP

On Aug. 7 I attempted to purchase online - "Net Detective 8.0" (a product of 'Harris Digital Publishing Group'). After giving up my Credit Card information to this Co., via another Co. They use - "2 Checkout.com", I received an Order # accompanied by a message claiming -
"for your records, your username & password will be emailed in a message entitled "Welcome to Net Detective."
That email to date has Not been received. Nothing via email as promised - NO confirmation and NO Download.

I have also gone into the website & into a feature that (supposedly) lets you track your "ORDER STATUS" - only this time it is actually through "2Checkout.com" which gave me a Result of an Order, complete with my name, order#, amount of purchase, and date:

Once I input that information into the "Net Detective" site it then returned a page stating:
: WE DID NOT FIND ANY MATCHES FOR THE DATA YOU ENTERED."

I have sent multiple emails to various supposed "customercare / support email addresses", only to get them ALL back as "un-deliverable" OR "delivery failed."

This is truly disgusting and I hope Harris Digital Publishing Group - in the end - find their justice for SCAMMING innocent people. Jean Harris - like Martha Stewart. Still hoping to retrieve my $29.00.