I purchase TEN helix earrings from Body Jewelry factory as well as two tragus jewelry. When I received the package it was poorly wrapped. I opened the packages and proceeded to try on one of the helixes earrings. Immediately I notice that the opening on the jewelry was too small and that it do NOT fit over my actual ear to get to where the actual piercing is located. I tried many times to make the tiny hole fit over my thick cartilage so I can attempt to actual put the earring inside my actual piercing. Needless to say, I wasn't happening. So, I emailed the company to see if I could send back the jewelry since the jewelry NEVER touched my actual piercing opening. They told me that I ordered a 3mm ball and that I should had ordered a bigger ball; which the do not sell in the guage I need. So, I was like since I did not try on the other jewelry can I send those back. They said no EVEN THOUGH I only attempted to try on ONE helix earring which did not even touch my actual piercing spot.
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