I got the charter bundle for 79.99$ / months which includes cable TV and internet, first I had horrible experience with installation which took more than a week and then when I received the bill, the first month bill which was for only 1 day showed the rate for which I signed up for i. E 79.99, (49.99 29.99). When I login they immediately bill me for the next month and now they have changed the rates for the next month and charge me 23$ for one day service and new rate of the bundle which is now 104$. The advertised price is total ripoff and when I contacted the customer service they completely decline everything and lie. Charter has absolutely horrible customer service.
Complaint / Review
Charter Communication
Bundle Ripoff and horrible customer service
Author: hasan5
Offender: Charter Communication
Country: USA State: Missouri City: St. Louis
Address: Charter Communications
Site: charter.com
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