Okay on May 28th, I had charter Internet, Home, and Cable service installed. Everything worked great on May 29th. I arrived home from work and everything was cut off. I paid the tech for the fee to install upfront so it wouldn't be on my first bill. I used my cell phone and called charter customer ...
I reported poor speed test results for my internet service and got the run around for about a week. A tech came out and replaced everything but my computer. He used his computer by passing my router and still got the same result. Poor speed on the internet. 3ms and below. I am paying for a 15ms ...
I have internet service with this place. Therehave been at least 3 outages during the last 3 years. When I called the tollfree number. Yes, the endless voice menu, before I even reach a "live" person. Who is no help at all. "we're aware of the issue & the crew is working on ...
I got the charter bundle for 79.99$ / months which includes cable TV and internet, first I had horrible experience with installation which took more than a week and then when I received the bill, the first month bill which was for only 1 day showed the rate for which I signed up for i. E 79.99, ...
I will post two on line conversations with Charter.in a nutshell, I can't trust Charter. Thank you for choosing Charter Chat Live! A Customer Care representative from HSD Support will be with you shortly. You have been connected to TTD Bryan. TTD Bryan: Thank you for contacting Charter ...
I work for charter communications, and i hate it. I have to answer calls from customer that are having any and all kind of issues with their phone. It never gets fixed for good, just for a while. Charter doesnt give a f*ck, plain and simple. ...