Usacomplaints.com » Internet & Web » Complaint / Review: Best Buy - Opened-Box Laptops Carried $39.99 Optimization Fee Not Disclosed. #530796

Complaint / Review
Best Buy
Opened-Box Laptops Carried $39.99 Optimization Fee Not Disclosed

First of all I went to a black Friday event and went to get a laptop. They were out and offered me an upgraded version for $249.00 they are Compaqs. So I bought four, changed my mind and returned one to buy a Sony Vaio. Upon returning the item I was told that I would only get back $200 due to the fact that these laptops are optimized to make them run faster. I told them I had no idea there they were. They claim this is mentioned when I bought it. I advised I was not told anything about it except for when I came to return it. Called corporate and got my $40 dollars back.
There is no notice on any of my boxes that these computers were tampered with and every box was opened. They say that they reseal these boxes with a geeksquad sticker, there are none on my boxes yet I paid $39.99 for each laptop in opened boxes.
The corporate office was very hostile trying to say they gave me $20 back out of those $39.


Offender: Best Buy

Country: USA   State: Florida   City: Florida City
Address: 33590 S Dixie Hwy
Phone: 7863496446

Category: Internet & Web

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google