Usacomplaints.com » Internet & Web » Complaint / Review: Trading Planet Ltd - Fraud and cheating. #528650

Complaint / Review
Trading Planet Ltd
Fraud and cheating

This is just an update to hopefully help others. I realised the day after a ordered a free trial from this company that it was a scam. I managed to get through by phone today by calling 011-44-2031399027—I called from Canada so if you are Canadian too this is the number to call.in their ad they did not include the 011 before the number—I got this from the operator. This may be why you are not getting through. I spoke with a guy named Ryan and told him my card was canceled and that I had read tons of complaints from unhappy customers. I also told him that those who had them analyzed found that the capsules had mostly caffeine in them. There are medical conditions that can be negatively affected by caffeine which would explain why some people felt bad taking them. I told Ryan I did not want my free trial—he said it was already shipped and I told him - quot;I don't care and I don't want them—I will be sending them back. I tried to cancel well before 48hrs of ordering them and I know my rights as a consumer—I can legally break this kind of contract in less then 48hrs. The pills are mostly caffeine and I don't want them!" Then I told Ryan he was going to give me two cancellation numbers—one number for each product. He told me to get a pen and paper ready and I informed him that I had both before even calling him. He never argued with me or gave me any flack the way they do some people. I spoke to him as an informed consumer so he had no choice but to give me what I demanded. My advice to all is to be very firm in your demands as I was. Remember these guys are scam artists—you don't have to be polite to them. Good luck to all. I personally will never let a free trial suck me in—I'm normally not so gullible but I did see a number to call and cancel and knew I had 15days to cancel—I didn't let him tell me I had to actually try the pills before canceling—me telling him about the caffeine content probably stopped him—he knew by my words and tone that I was serious and knew what I was talking about. Challenging me would have just been grief for him.


Offender: Trading Planet Ltd

Country: USA

Category: Internet & Web

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