Usacomplaints.com » Internet & Web » Complaint / Review: Charter Communications - Internet and Cable. #526579

Complaint / Review
Charter Communications
Internet and Cable

Only a notice about that organization. For that previous three years given that they arrived to the Pendleton region the support continues to be bad. I donate to the whole bundle -telephone and every night between 6 PM Pacific and 1 AM Pacific download rates fallen to significantly less than 1 meg on the 20 Mb link. Throughout the summer season nevertheless this problem did not look so poor. Falling although not near as poor. Today after three years they inform me a week ago they included a brand new node towards the north slope since there is a lot of people about the additional node that it had been producing bad rates. Nevertheless add rate (which incidentally throughout the three years happens to be a good 2 megs up) chooses to become the pace falling and download rates stay strong at 18-plus megs. The specialist who turned up a week ago did a drum ensure that you discovered the SNR and USNR indicators flucuating poorly between 17 and 28 flucts per 10 minute interval. He explained they'd correct the problem within 48-hours and also to call-back when they did not repair. Well below it's per week later and that I only got hung-up on three times while attempting to consult with a boss or atleast somebody who what DRUM statement rx/texas snr and usnr intended. Although about the telephone I told them-not to reset the device because it might slice the phone. They reset it anyway. Subsequently within the 2nd phone they really transferred me to somebody who seemed like he understood what he was referring to till he explained okay all of your indicators are good and so I have no idea things to let you know. The problem isnt the indicators its the SNR/USNR I inform him and then he hangs up. I have had it using the bad support the corporation offers and truly desire comcast or verizon might arrived at my region. Within the wire department I've a dvr and cannot start to let you know just how many inccorect exhibits have now been documented or cut brief on saving and sometimes even worse possess the EBS crisis transmission signals inside them.


Offender: Charter Communications

Country: USA   State: Oregon   City: Pendleton

Category: Internet & Web

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