Usacomplaints.com » Internet & Web » Complaint / Review: Mediacom - Asleep at the wheel managers. #645545

Complaint / Review
Mediacom
Asleep at the wheel managers

Until Christmas the support was great when it had been up, nevertheless, I often needed to contact customer support and also have them reset the device. A couple of days before Christmas Mediacom service-arrived to displace the device but he wasn't provided a moden, all he was permitted to do was check the indicators. Anything was working warm, I had been obtaining download rates over 15MB and was just spending money on 12MB. Therefore he set it to ensure that I'd just get 12MB and also the device was considered fixed. Since Christmas I've waited and named since my pace download was usually 3MB. Just before Christmas I had been an enormous NetFlix lover, since Christmas I can't get enough bandwidth to look at films. On Friday the changed the device and issues might be greater, EXCEPT they quit using the AC adapter to my Drive and quit their moden AC adapter. The corporation is just a show and sadly, residing in a little backwater location like Jefferson City MO, you will find several additional options. Possibly need to negotiate with 8MB ADSL. Oh and am I the only real person who concerns 12MB support is reallly at-best 10MB?


Offender: Mediacom

Country: USA

Category: Internet & Web

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